Hosting & Servers

• chmod - Configuring permissions for files and folders On UNIX/Linux-based systems, chmod is used to control access rights for files and folders. Using the chmod command, permissions can be quickly and easily granted or revoked for individual folders or files…
• Help, my website’s been hacked - what can I do? This is one of the questions that is being asked more and more frequently, as web applications based on standard software are becoming increasingly widespread and vulnerabilities are being actively sought out. If you suspect or are certain that…
• Reading and understanding server log files What are log files and why are they important? Log files are your web server’s digital memory. They record every access, every error and every security-related event. For website operators,…
• Can I use Redis and further additional services with my web hosting? Yes - from Premium hosting upwards and on managed cloud servers we provide Redis or compatible alternatives as well as further integrations. Find out how it works and how to request the service.
• What restrictions apply to cloud servers? Our cloud server systems are unmanaged systems. This means that you have full root/administrator access and can install and configure the system from scratch. Accordingly, on our part, you have…
• Welche Betriebssysteme stehen für die Cloud Server zur Verfügung?Outdated Für unsere Cloud Server Systeme bieten wir unseren Kunden verschiedene Betriebssysteme zur direkten Installation an. Linux: Debian Ubuntu CloudLinux Alma Linux Rocky Linux Windows: Windows Server 2012 R2 Windows Server 2016 Windows Server…
• How do I access different versions of PHP via SSH? To specify a particular PHP version via the command line on our shared hosting servers, use the full path to the desired PHP version. For example: /opt/keyhelp/php/8.1/bin/php script.php Alternatively, you can…
• How do I use my own php.ini / PHP configuration via SSH? To use your own php.ini file, you must first change the PHP configuration via the .user.ini file. For further information on this, please refer to the PHP documentation:…
• Which versions of PHP does SpeedIT Solutions support? Which PHP versions are available on our web hosting service, how long do we support older versions, and why is it worth using the latest PHP version for the security and speed of your website?
• How do I use PHP Composer via SSH? Basics PHP Composer is pre-installed on our shared hosting servers and is included in the hosting package. You can access it directly via "composer". PHP Composer - Specifying the PHP version Alternatively, you can use PHP…
• View and change the PHP version in KeyHelp Here’s how to check in KeyHelp which version of PHP your domain is using, switch it to PHP 8.4 and verify that the new version is active. Includes advice on backups, compatibility and common errors following the update.
• Viewing and changing the PHP version in Plesk How to check which version of PHP your website is using in Plesk and upgrade it to the latest version - with advice on backups, compatibility and common errors. A step-by-step guide for web hosting packages using the Plesk control panel.
• SSH public-key authentication - Generating a key (Windows) For security reasons, password-based logins at the console level (SSH / Shell) are disabled on our hosting servers; we rely exclusively on the public-key method for SSH authentication. In this help article…
• SSH public-key authentication - Add an SSH key To store your SSH key on our hosting servers, all you need is access to the web server control panel (KeyHelp) for the relevant server. Storing an SSH key on the hosting server Log in to the web server…
• Establish an SSH connection to the web hosting service / server To establish an SSH connection with your web hosting package, you will need the appropriate software to set up the connection. You will also need to register a valid SSH key in order to connect to the system.…
• Installing Statamic on our managed hosting service Introduction to Statamic This guide will walk you through the installation of Statamic, a modern content management system (CMS), on our managed shared hosting. As the server environment is already pre-configured, including…
• Installing Kirby on our managed hosting service Introduction to Kirby Kirby is a file-based content management system (CMS) that stands out for its flexibility and simplicity. It does not use a database at all, which makes Kirby an agile…
• Installation of Neos CMS on our managed hosting service Introduction to Neos Neos CMS is a powerful, flexible and user-friendly content management system (CMS) that has been specifically designed to meet the needs of modern web developers and content editors. With Neos CMS, you can…
• Optimising website performance: Possible steps Your website’s speed is not just a luxury, but a necessity. A fast website not only improves the user experience, but also has a positive impact on your search engine rankings. At SpeedIT Solutions…
• External backup for cloud servers: how it works Every night we back up your cloud server as a complete image to a separate backup system. Find out when backups run, how long they are kept and how to get your data back.
• How does our backup system work? Backing up and restoring your data: Our geo-redundant backup system In this digital age, the security and availability of data are more crucial than ever. Comprehensive backup strategies are not only desirable,…
• Requesting a backup restore: how to proceed Data deleted, update failed or mailbox empty? We restore your data from the external backup free of charge. Here is how to request a restore quickly and clearly.
• Creating and restoring manual backups Creating and restoring manual backups in the Hosting Control Panel To ensure you have maximum flexibility and control over your data, we allow you to create manual backups at any time (in addition to our automated backups)…
• External backup for web hosting: how it works Every night we automatically back up your web hosting: files, databases and emails are stored encrypted and geo-redundant in the external backup. 5 days of retention are included, or 14 or 30 days on request. In addition, you create your own backups in KeyHelp. Learn how to use both and restore
• Which CMS and shop systems can I host with SpeedIT Solutions? Our web hosting supports all common PHP-based content management and shop systems. Here is an overview with the matching plan recommendation.
• Is WordPress supported? WordPress hosting at SpeedIT Solutions Yes - WordPress runs on all of our web hosting plans. We show you which plan suits your site and how to install WordPress.
• Can I run a WooCommerce shop with SpeedIT Solutions? Yes - WooCommerce runs smoothly with us. For online shops we recommend the Professional or Premium plans so your shop stays fast even at peak times.
• Is Joomla supported? Joomla hosting at SpeedIT Solutions Yes - Joomla runs on all of our web hosting plans, including the current major versions. Find out which plan suits you.
• Is TYPO3 supported? TYPO3 hosting at SpeedIT Solutions Yes - TYPO3 runs with us, including installation with Composer via SSH. For TYPO3 projects we usually recommend the Professional plan.
• Is Contao supported? Contao hosting at SpeedIT Solutions Yes - Contao runs with us, both with the Contao Manager and with Composer via SSH.
• Is Drupal supported? Drupal hosting at SpeedIT Solutions Yes - Drupal runs with us, including Composer and Drush via SSH. For most Drupal projects we recommend the Professional plan.
• Is Shopware supported? Shopware 5 and 6 hosting at SpeedIT Solutions Yes - Shopware 5 and Shopware 6 run with us. For Shopware we recommend the Premium plan: there we can provide Redis and further services on request that noticeably speed up Shopware.
• Is PrestaShop supported? PrestaShop hosting at SpeedIT Solutions Yes - PrestaShop runs with us. For online shops we recommend the Professional or Premium plans.
• Can I host Magento or Adobe Commerce with SpeedIT Solutions? Yes - we run Magento 2 on a managed cloud server with dedicated resources. There, we set up OpenSearch, Redis and all other services to suit your shop.
• Is WoltLab Suite with Burning Board supported? Yes - WoltLab Suite with the Burning Board forum runs with us. Large communities benefit from Redis as a cache in the Premium plan.
• Is phpBB supported? phpBB hosting at SpeedIT Solutions Yes - phpBB runs on all of our web hosting plans. Find out which plan suits your forum and how to install phpBB.
• Can I run Nextcloud with SpeedIT Solutions? Yes - with Nextcloud you run your own cloud for files, calendars and contacts on servers in Germany. We recommend Premium or a managed cloud server.
• Can I self-host Matomo with SpeedIT Solutions? Yes - with Matomo you run your own web analytics on servers in Germany. Your visitor data stays entirely in your hands.
• Is MediaWiki supported? Wiki hosting at SpeedIT Solutions Yes - MediaWiki, the software behind Wikipedia, runs on all of our web hosting plans. Ideal for documentation, knowledge bases and communities.
• Can I host Moodle with SpeedIT Solutions? Yes - Moodle runs with us. For learning platforms with many participants we recommend Premium or a managed cloud server.
• Is OXID eShop supported? OXID hosting at SpeedIT Solutions Yes - OXID eShop runs with us, including installation with Composer via SSH. For online shops we recommend the Professional or Premium plans.

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