Hosting & Servers
- chmod - Configuring permissions for files and folders On UNIX/Linux-based systems, chmod is used to control access rights for files and folders. Using the chmod command, permissions can be quickly and easily granted or revoked for individual folders or files…
- Help, my website’s been hacked - what can I do? This is one of the questions that is being asked more and more frequently, as web applications based on standard software are becoming increasingly widespread and vulnerabilities are being actively sought out. If you suspect or are certain that…
- Reading and understanding server log files What are log files and why are they important? Log files are your web server’s digital memory. They record every access, every error and every security-related event. For website operators,…
- What restrictions apply to cloud servers? Our cloud server systems are unmanaged systems. This means that you have full root/administrator access and can install and configure the system from scratch. Accordingly, on our part, you have…
- Which operating systems are available for the cloud servers? For our cloud server systems, we offer our customers a range of operating systems for direct installation. Linux: Debian, Ubuntu, CloudLinux, Alma Linux, Rocky Linux; Windows: Windows Server 2012 R2, Windows Server 2016, Windows Server…
- How do I access different versions of PHP via SSH? To specify a particular PHP version via the command line on our shared hosting servers, use the full path to the desired PHP version. For example: /opt/keyhelp/php/8.1/bin/php script.php Alternatively, you can…
- How do I use my own php.ini / PHP configuration via SSH? To use your own php.ini file, you must first change the PHP configuration via the .user.ini file. For further information on this, please refer to the PHP documentation:…
- Which versions of PHP does SpeedIT Solutions support? PHP is one of the most important and security-critical scripting languages on all web hosting servers; consequently, people often ask which versions of PHP are still supported, as many web hosts quite rightly phase out old versions of PHP…
- How do I use PHP Composer via SSH? Basics PHP Composer is pre-installed on our shared hosting servers and is included in the hosting package. You can access it directly via "composer". PHP Composer - Specifying the PHP version Alternatively, you can use PHP…
- SSH public-key authentication - Generating a key (Windows) For security reasons, password-based logins at the console level (SSH / Shell) are disabled on our hosting servers; we rely exclusively on the public-key method for SSH authentication. In this help article…
- SSH public-key authentication - Add an SSH key To store your SSH key on our hosting servers, all you need is access to the web server control panel (KeyHelp) for the relevant server. Storing an SSH key on the hosting server Log in to the web server…
- Establish an SSH connection to the web hosting service / server To establish an SSH connection with your web hosting package, you will need the appropriate software to set up the connection. You will also need to register a valid SSH key in order to connect to the system.…
- Installing Statamic on our managed hosting service Introduction to Statamic This guide will walk you through the installation of Statamic, a modern content management system (CMS), on our managed shared hosting. As the server environment is already pre-configured, including…
- Installing Kirby on our managed hosting service Introduction to Kirby Kirby is a file-based content management system (CMS) that stands out for its flexibility and simplicity. It does not use a database at all, which makes Kirby an agile…
- Installation of Neos CMS on our managed hosting service Introduction to Neos Neos CMS is a powerful, flexible and user-friendly content management system (CMS) that has been specifically designed to meet the needs of modern web developers and content editors. With Neos CMS, you can…
- Optimising website performance: Possible steps Your website’s speed is not just a luxury, but a necessity. A fast website not only improves the user experience, but also has a positive impact on your search engine rankings. At SpeedIT Solutions…
- How does external backup work for cloud servers? When do we create the backup? The data backup is carried out automatically between 01:00 and 06:00. The exact time cannot be determined, as the systems are backed up in random order…
- How does our backup system work? Backing up and restoring your data: Our geo-redundant backup system In this digital age, the security and availability of data are more crucial than ever. Comprehensive backup strategies are not only desirable,…
- How does the backup and restore process work? What do I need to do to carry out a backup restore? We are aware that data loss can happen, and we want to ensure that you regain access to your valuable data as quickly as possible. That is why we offer…
- Creating and restoring manual backups Creating and restoring manual backups in the Hosting Control Panel To ensure you have maximum flexibility and control over your data, we allow you to create manual backups at any time (in addition to our automated backups)…
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Personal support
Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.