Operation & data protection
Managing the server in the customer area: power actions, high availability, statistics, snapshots and external backups with restore and file download.
- Managing a cloud server in the customer area: overview, power actions and statistics The server page in the customer area: tabs at a glance, starting and shutting down the server, console, statistics and what happens with cancelled servers.
- High availability: what happens to your cloud server in a failure Cloud servers run in a cluster with shared Ceph storage. If a host node fails, your server restarts on another node. What this means for you.
- Snapshots: creating, rolling back and deleting With a snapshot you save the state of your server before a change and roll it back within seconds if problems occur. This is how quota, expiry and restore work.
- External backups: backup points, restore and individual files With the external backup your cloud server is backed up every night to a separate backup server. You restore the whole server or individual files yourself in the customer area.
- Snapshot or backup? The difference for your cloud server Snapshots and external backups complement each other. Here you can see at a glance where they are stored, how long they are kept and what to use each for.
No matching articles found.
Personal support
Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.