Backups
- External backup for cloud servers: how it works Every night we back up your cloud server as a complete image to a separate backup system. Find out when backups run, how long they are kept and how to get your data back.
- How does our backup system work? Backing up and restoring your data: Our geo-redundant backup system In this digital age, the security and availability of data are more crucial than ever. Comprehensive backup strategies are not only desirable,…
- Requesting a backup restore: how to proceed Data deleted, update failed or mailbox empty? We restore your data from the external backup free of charge. Here is how to request a restore quickly and clearly.
- Creating and restoring manual backups Creating and restoring manual backups in the Hosting Control Panel To ensure you have maximum flexibility and control over your data, we allow you to create manual backups at any time (in addition to our automated backups)…
- External backup for web hosting: how it works Every night we automatically back up your web hosting: files, databases and emails are stored encrypted and geo-redundant in the external backup. 5 days of retention are included, or 14 or 30 days on request. In addition, you create your own backups in KeyHelp. Learn how to use both and restore
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Personal support
Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.