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Backups 2 min read

How does our backup system work?

Backing up and restoring your data: Our geo-redundant backup system

In this digital age, the security and availability of data are more crucial than ever. Comprehensive backup strategies are not merely desirable, but essential for protecting business-critical information and systems against loss or damage. In this article, we would like to introduce you to our advanced backup concept, which has been specifically developed to safeguard your data with maximum security and enable rapid recovery.

Geo-redundant storage

Our backups are stored in a geo-redundant manner. This means that your data is not only encrypted but also backed up to separate storage in an external data centre. This measure ensures that, in the event of physical damage or a failure at the primary data centre, your data remains secure and accessible. By geographically separating the storage locations, we maximise the security of your data and ensure that it remains available even under the most adverse circumstances, and that systems can be restored externally if necessary.

Daily backups for shared hosting

For our shared hosting customers, we carry out automatic backups every night. These include:

  • Web data: All your files and scripts stored on the server.
  • Email data: All content in your email accounts.
  • Databases: Complete backups of your databases.

These comprehensive backups ensure that no part of your online presence remains unprotected.

Restoration methods

To guarantee flexibility and efficiency during recovery, we offer the following methods:

  • Full recovery of individual or all email accounts: Should emails be lost or accidentally deleted, they can be easily recovered.
  • Restoration of complete databases: Should database content need to be restored, we offer a fast and comprehensive solution.
  • Restoration of entire folders or files: You can restore specific files or entire directories, either by overwriting the existing files or by saving them to a separate directory.

Availability and options

Backups covering the last five days are included as standard in all our managed hosting packages. Should you require your backups to be retained for a longer period, you are welcome to add this option.

Our service is always included in the backup - we will restore the data for you free of charge should the worst happen.

Conclusion

Our aim is not only to provide you with a reliable hosting environment, but also to ensure the security and rapid availability of your data. With our geo-redundant backups and flexible recovery methods, you can rest assured that your online presence is protected against a wide range of data loss scenarios. Should you require further information or have specific questions about our backup solutions, our support team will be happy to assist you.

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Personal support

Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.