Our Cloud Server for your project

Cloud servers are virtual servers that run on a cloud computing platform on the internet and, unlike physical servers which require direct hardware allocation, therefore offer greater flexibility and scalability.

They utilise the computing resources of a network of physical servers to host applications and websites. This configuration makes it possible to respond quickly to increased demands on computing power, as resources can be dynamically allocated or removed as and when required.

Our cloud server solutions offer a range of benefits, including:

• Scalability: The server’s capacity can be flexibly adjusted to suit your requirements, meaning you can easily add more storage, bandwidth or processing power as and when needed.
• Cost-effectiveness: You only pay for the resources you actually use, making cloud servers often a more cost-effective option compared to traditional servers.
• Availability: Our cloud servers offer a high level of reliability. The use of redundancy and failover technologies ensures that your applications and data remain accessible even in the event of a hardware failure.
• Security: Although data is distributed across multiple locations, comprehensive security measures and logs ensure that your data remains safe and secure.
• Flexibility and accessibility: Cloud servers can be accessed from anywhere, provided there is an internet connection, making them ideal for teams working remotely.

Question: Can I install any operating system of my choice on the cloud servers?

Answer: Yes, with our cloud servers, we offer you the freedom and flexibility to install the operating system of your choice. We understand that every project has its own specific requirements, which may be influenced by the underlying operating system. That is why we do not impose any restrictions on the operating system you use.

You have full control and can choose from a wide range of Linux distributions such as Ubuntu, CentOS, Debian or any other Linux variant that meets your requirements. You are also free to use Windows Server as your operating system should your applications or services require it.

If you wish, you can also provide us with an ISO file containing your own OS, so that we can perform provisioning for you on our cloud platform.

However, it is important to note that if you choose Windows Server, you, as the customer, are responsible for licensing the operating system. We recommend that you contact Microsoft directly or an authorised reseller to purchase a licence suitable for your needs.

Our aim is to provide you with a platform that is as adaptable and flexible as possible, so that you can configure your server environment exactly as you wish. Should you require assistance in selecting the appropriate operating system or have any questions regarding setup, our support team is always on hand to help.

Yes, we offer instance networking for our cloud servers, which allows you to connect your systems via private networks. This means that you can exchange data between your servers without having to send this data over the public internet. The usage of private networks not only enhances the security of your data transfers but also improves performance by minimising latency.

This feature is particularly useful if you wish to set up your own cluster system. By connecting your cloud servers within a private network, you can configure a highly available and scalable environment that is optimised for a wide range of applications, from web applications to complex database management systems.

Benefits of instance networking with our cloud servers:
• Enhanced security: As data traffic remains within a private network, your data is protected against unauthorised access.
• Improved performance: Internal networking reduces latency, resulting in faster data transfers between your servers.
• Scalability: Easily add or remove servers from your network to meet the needs of your project.
• Flexibility: You can configure and perform the management of your cloud servers as required to achieve optimal results.

Setting up a private network for your cloud server instances is a straightforward process, and our support team is on hand to assist you with the configuration and management of your cluster.

Absolutely, our cloud servers offer the flexibility to scale up temporarily to facilitate the provisioning of additional performance at short notice. This is an ideal solution for various scenarios where increased server performance is required, including, for example:

• Newsletter campaigns: If you’re planning a large-scale newsletter campaign that’s likely to result in a peak in visitor numbers, temporarily increasing hardware resources such as CPU and RAM will enable you to improve your website’s availability and user experience.
• Sales promotions: For limited-time promotions, such as during Black Friday or Cyber Monday, it is possible to expand your server’s capacity at short notice to ensure everything runs smoothly without any loss of performance.
• TV Pitches: If you anticipate a surge in visitors following a TV appearance or an advertising campaign, we can temporarily adjust your servers’ performance to prevent bottlenecks.

As a customer with self-managed cloud servers, you have the control to make the necessary adjustments to your hardware resources yourself. However, we recommend planning these changes in advance to ensure your system can cope with the demands.

If you have any questions about carrying out temporary scaling or if you need assistance, our support team is on hand to offer advice and practical help.

Question: Is it possible to upgrade the hardware of our cloud servers as required to tailor the system to our needs? What are the associated costs?

Answer: Yes, we offer the option to customise and upgrade the hardware resources of your cloud servers to suit your needs. This allows you to adapt your server’s performance to the growing requirements of your business or project.

The costs for upgrading the hardware resources are as follows:
• CPU cores: €6* per additional
CPU core• RAM: €1.50* per additional GB of RAM•
Storage: €0.15* per additional GB of storage

You can upgrade your hardware resources at any time.

Please contact us to discuss the adjustments and make the necessary changes to your cloud server. We’ll be happy to advise you and support you in optimising your IT infrastructure.

Question: What types of applications are your cloud servers suitable for, and which operating systems can be used?

Answer: Our cloud servers offer a versatile platform for a wide range of applications, from web hosting and e-commerce solutions to database management and application development. Thanks to the flexibility of our cloud servers, customers can install and use almost any operating system of their choice, including popular Linux distributions such as Ubuntu, CentOS and Debian, as well as versions of Windows Server.

Here are some examples of use cases that demonstrate the versatility of our cloud servers:

• Web hosting and e-commerce platforms: Whether you want to run a small blog or a large online shop, our cloud servers offer the necessary performance and scalability to host your website smoothly and efficiently.
• Database servers: With the ability to support virtually any operating system, you can set up your chosen database management systems, such as MySQL, PostgreSQL or Microsoft SQL Server, to manage large volumes of data securely and reliably.
• Development environments: Developers can benefit from the flexibility of our cloud servers to set up development environments that precisely meet their needs. This facilitates the testing and provisioning of applications at various stages of the development process.
• Mail servers: Set up your own mail server to have complete control over your email communications. With the option to install software such as Microsoft Exchange or open-source solutions, you can create a bespoke email environment.
• VPN and network applications: Set up a VPN server on your cloud server to enable secure connections for your remote team, or use network applications to optimise your internal and external communication channels.

The flexibility and performance of our cloud servers, combined with the option to choose your preferred operating system, make them an excellent choice for almost any application you might be considering.

Should you have any further questions regarding specific use cases or require assistance in selecting the appropriate operating system, our team of experts will be happy to help.

Yes, we offer our customers the option to book optional backup services for their cloud servers. These services are designed to keep your data secure and accessible, even in the event of an unexpected incident or data loss.

Nightly full backups: Our backup service automatically creates a complete, file-system-level system image of your cloud server every night. This ensures that all data, configurations and the operating system are backed up in their current state. In the event of data loss or a technical fault, these full backups can be used to fully restore your server to the state it was in at the time of the last backup. This minimises downtime and facilitates a rapid recovery of your systems.

Snapshots before major changes: In addition to the nightly full backups, we also offer the option to create snapshots of your system. Snapshots are particularly useful before carrying out major changes or updates to your server. They allow you to create a temporary ‘checkpoint’ to which you can quickly revert if necessary. This is a valuable resource for ensuring the security and stability of your system when implementing new features or updating software.

Opting for our optional backup services gives you added security and peace of mind, as you know that your data and systems are protected against a wide range of risks. Should you require further information about our backup options or have specific questions regarding the implementation of snapshots, please do not hesitate to contact our support team.

We are on hand to assist you in selecting and setting up the optimal backup strategy for your needs.

The security of your data and systems is our top priority! Our cloud servers are designed to offer a high level of security and data protection:

Isolated system environments: Each customer’s system runs in isolation from the others. This means that, even if another customer’s system is compromised, your system remains unaffected and your data is secure. This isolation ensures a robust security architecture and minimises the risk of a ‘cross-infection’ from one system to another.

Data protection and exclusive access: When it comes to data protection, we place great importance on ensuring that your data remains private and secure. As the provider, we have no access to the contents of your cloud servers. Access to your data and systems is reserved exclusively for you. You have full control and sole access to your information, which means that only authorised users designated by you have access to your data.

Responsibility for security measures: It is important to note that, whilst we ensure the security of the infrastructure, the responsibility for security measures within the system lies with you. This includes updating software, configuring firewalls, managing access rights and similar security measures to protect your data at the application level.

Our cloud servers provide a secure environment for your web applications, databases and other business-critical systems. By combining system isolation with the assurance that only you have access to your data, we employ a security strategy that prioritises both protection and data privacy.

Should you have any further questions regarding the security of our cloud servers or require assistance with implementing additional security measures, our support team will be happy to help.

You can perform the cancellation quickly and easily via the customer portal. You’ll receive an automatic confirmation stating the end date, and all you need to do is organise your move.