Setup & access
Set up the server after ordering: choose operating system, access, SSH keys and hostname, retrieve the initial password and log in for the first time via SSH or console.
- Setting up a cloud server: the setup assistant in the customer area After ordering, you choose the operating system, access, SSH keys and hostname in the customer area. Your server is then usually reachable within one to two minutes.
- Operating systems for cloud servers: catalogue and versions For your cloud server, Debian, Ubuntu, AlmaLinux, Rocky Linux, CentOS Stream, openSUSE Leap and FreeBSD are available - each as a tested, up-to-date image.
- Access data and initial password of your cloud server Where to find user, IP addresses and SSH command, and how to retrieve a randomly generated initial password exactly once.
- Generating SSH keys and managing them in your profile How to generate an SSH key pair on Windows, macOS and Linux, store the public key in your profile and use it for your cloud servers.
- First login to the cloud server: SSH and web console How to log in to your cloud server via SSH on Windows, macOS or Linux - and how to use the web console if SSH does not work.
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Personal support
Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.