Skip to content
  • GDPR-compliant
  • 100% hosting in Germany
  • Personal contact
  • Support included
  • Provisioning within 24 hours
Setup & access 2 min read

First login to the cloud server: SSH and web console

To log in you need the private key belonging to one of the SSH keys chosen during setup, the user and the IP address. You will find the ready-made command in the Overview tab in the Access card under SSH command.

Linux, macOS and Windows 10/11 (OpenSSH)

bash
ssh root@203.0.113.10
# oder über IPv6
ssh root@2001:db8::10

When connecting for the first time, SSH asks whether you trust the server and shows its fingerprint. Confirm with yes. If your key is not in the default location, specify it with -i, for example ssh -i ~/.ssh/my_key root@203.0.113.10.

The SSH command in the customer area uses the IPv6 address. If your internet connection has no IPv6, use the IPv4 address from the IP addresses card.

With your own user

If you chose your own user, log in with it - logging in as root via SSH is blocked. You get administrator rights with sudo, no password is requested:

bash
ssh max@203.0.113.10
sudo -i

Windows with PuTTY

Enter the IP address under Session (port 22). Under Connection > SSH > Auth > Credentials, select your .ppk file saved with PuTTYgen at Private key file for authentication. Connect with Open and enter root or your own user as login.

The web console

The console shows your server's screen directly in the browser - even if SSH is not reachable, for example after an overly strict firewall rule. Open it with Open console at the top of the server page (separate window) or in the Console tab with Connect. Log in with user and password. With Paste the console types text from your clipboard character by character, Send Ctrl+Alt+Del sends this key combination to the server.

"Permission denied (publickey)" - what now?
The server does not know your key or you are using the wrong user. Check in the "Access" card which user and which keys are stored, and specify the matching private key with -i. With your own user, root is blocked via SSH.
Can I log in via SSH with a password?
No, password login via SSH is disabled for security reasons. If you really need it, you can enable it yourself as root in the SSH configuration - we do not recommend this.
The console stays black.
Press a key - many systems turn off the screen after a while. If the server is not running, start it via "Power actions".

Was this article helpful?

New to SpeedIT Solutions?

Hosting where you know someone.

What you are reading here is what we put into practice for our customers every day. Based in Isernhagen since 2009 - with dedicated contact persons rather than a call centre.

  • 100% hosted in Germany
  • GDPR-compliant
  • Dedicated contact person
  • Provisioning within 24 hours
4.9 88 reviews on Expeero

toller Provider

nicht nur in den Preisen und der Leistung klasse, auch beim Support 1a. Kann ich nur empfehlen
Nanko B.Recommends us · 08/07/2026

100 % recommend us · Expeero

All reviews on HOSTtest (opens in a new window)

You might also be interested in:

Personal support

Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.