Security & Troubleshooting

• What two-factor authentication options are available, and how do I enable them? We offer you the option to choose from a range of solutions in the field of two-factor authentication (also known as two-step, two-way authentication or 2FA - Two-Factor Auth). It is important to note that, depending on…
• Web Application Firewall (WAF) - Protection, Functionality and Customisation What is a Web Application Firewall (WAF) and what are its benefits? A Web Application Firewall (WAF) is a specialised type of firewall designed to protect your web applications from various types of…
• Server unavailable / IP block What happens if my IP address is blocked on your server? A user’s IP address may occasionally be temporarily blocked as a result of various security measures. Should this happen, all web pages on…
• Threat Protection - WAAP, DDoS & DNS Protection An overview of our threat protection At SpeedIT Solutions, our aim is to strengthen cyber security across Europe. That is why we offer our comprehensive threat protection not only to our hosting customers, but also to users…
• ModSecurity - Your shield against cyber attacks ModSecurity - Your shield against cyber attacks What is ModSecurity? ModSecurity is what is known as a web application firewall - or WAF for short. Think of this technology as a highly skilled bouncer for your website:…
• Setting up directory protection with .htaccess What is directory protection? Directory protection (also known as .htaccess protection or HTTP authentication) protects certain areas of your website with a username and password. When you access a protected…
• HTTP status code 404: Not Found HTTP 404 - Cause The 404 (Not Found) status code indicates that the URL or path requested could not be found on the destination server, or that it internally points to the wrong resource (redirect / proxy).…
• HTTP status code 401: Unauthorised HTTP 401 - Cause The 401 (Unauthorised) status code indicates that you do not have access to the resource you are trying to access. This HTTP 401 status code usually occurs when directory protection (.htaccess + .htpasswd) is in place for the…
• HTTP status code 301: Moved Permanently HTTP status code 301 - Cause Status code 301 (Moved Permanently) refers to a server configuration that redirects the requested URL to another URL via a 301 redirect. This happens, for example, when…
• Fixing the Outlook error message ‘Destination principal name is incorrect’ If Outlook displays the message ‘Destination principal name is incorrect’ when you open the programme or set up a mailbox, the solution is relatively straightforward. The problem with the incorrect destination principal name is often caused by a…
• Error message: "Option FollowSymlinks not allowed here" When hosting your website, you may come across the error message ‘Option FollowSymlinks not allowed here’. This problem often occurs when changes are made to the .htaccess file or when using a ready-made…
• 500 - Internal Server Error What does the 500 Internal Server Error mean? HTTP status code 500 (Internal Server Error) is a general error message from the web server. It indicates that an unexpected problem has occurred whilst processing a request…

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