Versions
Every Apply creates a numbered version. The Versions tab lists them with time, result, content (such as firewall mode, CSP or number of access protection rules) and who triggered them. The active version is marked.
With Restore, the settings and rules of an older version replace your current draft. They only take effect after “Apply”. Because this also resets logins for access protection, you confirm your login again. Restoring does not bring back domains.
Tasks
Applying, clearing the cache and removing run as tasks on the proxy. The overview of a site shows the latest five, with failed ones from the last 24 hours first. “Show all jobs” opens the task history in the project, filtered to this site.
If an apply fails
If the proxy rejects a configuration, the previous state remains active - your website keeps running. The overview shows the reason. Correct the setting and apply again, or contact our support team.
Operating mode
Under Settings > General you set the operating mode. It takes effect immediately, without applying:
- Active: protection and cache are switched on.
- Pass through: requests go directly to the origin without firewall, rules and cache. Your website is then no longer protected - useful for troubleshooting if you want to rule out ShieldCache as the cause.
- Maintenance page: visitors see a maintenance page (503), and the origin is not called - for example during an update.
Custom error pages (Enterprise)
In the Enterprise plan, you design all error, maintenance and check pages of your site under Settings > Error pages: Name (up to 60 characters, appears at the top left), Button colour with contrast indicator, Logo as PNG, WebP or JPEG up to 64 KB and a Note on the maintenance page with up to 500 characters. A preview shows the result. Error code, reference and “Protected by ShieldCache” always remain visible.
Removing a site
Under Settings > General > Site you remove a site with all its rules from the proxy. Switch the DNS records back directly to your server beforehand - if your domains still point to ShieldCache, the website will no longer be reachable afterwards. Removal cannot be undone; to confirm, you enter the domain.
After the contract ends
When the contract ends, ShieldCache passes your sites through without protection and cache until the end of the deletion period. This keeps your website reachable until you have switched the DNS records. After that, the sites are removed.
Express setup
With Express setup in the project, our team sets up your sites for you - domains, origin, cache, firewall profiles and rules. Coordination takes place via a support ticket. Express setup is chargeable and can be booked once per project; you will see the price before placing the order.