Support & Tickets
Tickets erstellen, beantworten und den Verlauf verfolgen.
- Create a support ticket Select the relevant department, describe your enquiry and link to the product in question - this is the quickest way to receive a reply.
- Respond to tickets and track their progress In the ticket, you can view the entire history, reply directly, add attachments and close the ticket once your enquiry has been resolved.
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Personal support
Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.