Rechnungen & Zahlungen
Rechnungen herunterladen, Zahlungsarten hinterlegen und Guthaben nutzen.
- View invoices and download them as PDFs You can find all invoices under ‘Billing → Invoices’ - showing their status, due date and a PDF for download.
- Pay an outstanding invoice You can pay outstanding invoices directly in the customer portal - by bank transfer, credit card, SEPA direct debit, PayPal or using your credit balance.
- Manage payment methods: SEPA direct debit and credit card Add a SEPA direct debit or credit card, set a default payment method and enable automatic payments.
- Top up your credit and set it off against bills Top up your credit balance and use it to settle outstanding invoices. Every transaction can be traced in the transaction history.
- Consolidated invoice: all products on a single invoice With a consolidated invoice, customers who have multiple products receive a single invoice on a fixed date instead of numerous individual invoices. We can set this up on request via our support team.
- Pro rata: How pro rata billing works If you place an order in the middle of the month, you’ll only pay a pro rata amount for the first period, up to the next billing date. We explain the pro rata method with examples and why we use it.
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Personal support
Of course, our support team is also happy to assist you personally. If you cannot find what you are looking for in our knowledge base or require personalised support, please do not hesitate to contact us. We’re here to help you and to ensure that your experience with our products and services is as smooth and enjoyable as possible.