There are two ways to log in: the traditional method using your email address and password, or the convenient and particularly secure method using a passkey.
Log in with a password
- Open the customer area via ‘Customer Portal’ on our website.
- Enter your email address and password.
- If you have enabled two-factor authentication, you will then need to enter the six-digit code from your authenticator app.
- On your own device, tick the ‘Stay logged in’ box if you do not wish to be prompted to log in again on every visit.
Log in with a passkey
With a passkey, you can log in using your fingerprint, facial recognition or a security key - without needing a password at all. Click on “Log in with passkey” and confirm the request from your device. The article “Setting up passkeys” explains how to create a passkey.
Forgotten your password?
Click on “Forgotten?” in the login window and enter your email address. You will receive a link that you can use to set a new password.
We never ask for login details by email
SpeedIT will never ask you for your password or two-factor authentication codes by email or telephone. Please only enter your login details on the login page for the customer portal.