Account & Contract

• Does SpeedIT Solutions offer a DPA (Data Processing Agreement)? In today’s digital age, data protection is a key consideration for every business. As a responsible hosting provider, we always strive to offer our customers the best possible service by…
• Where can I find my invoices? You can find a list of all your invoices in the Customer Centre immediately after logging in. To do this, once you have logged in, go to ‘Billing -> My Invoices’. Here you will see all your invoices and their payment status. You can…
• How can I cancel a contract? You can easily cancel any products booked with us via the Customer Centre. Alternatively, we provide an open cancellation form that does not require a customer login; you can access this via the following link: Go to…
• Remote maintenance Our remote support - help for every situation! Are you getting stuck with our knowledge base, or do you have problems that are easier to demonstrate than to explain? With our remote support, you’ll benefit from direct and rapid…
• Why are we members of the Alliance for Cyber Security, and why is this important? As a responsible web hosting provider, we are proud to be a member of the Alliance for Cyber Security. This initiative, launched by the Federal Office for Information Security (BSI) in…

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