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Operation & data protection 2 min read

Managing a cloud server in the customer area: overview, power actions and statistics

Under My products > Servers you see all servers with power status, contract, IP address and resources. The search finds servers by name, hostname or IP address.

Server list in the customer area with power status, contract, IP address and resources
The server list.

The server page

At the top you see name, status, product, contract and the resources with disk speed, below that the current CPU load, the memory in use and the uptime. You change the displayed name with the pencil next to the name.

Server page header with status, resources, disk speed and current load
Server page header (example).

Below follow the tabs:

TabContent
OverviewIP addresses with reverse DNS, additional IPs, access, network data - see IP addresses
SnapshotsCreate and roll back snapshots - see Snapshots
BackupsExternal backups, restore, files - see External backups
ReinstallationInstall the system again - see Reinstallation
StatisticsPerformance history
UpgradeOptions, disk speed, hardware, plan - see Upgrade
Firewall and firewall logRules and log - see Firewall
ConsoleThe server screen in the browser - see First login

Every tab has its own address (for example #firewall) that you can bookmark.

Power actions

You control the server via Power actions:

  • Start - starts the server when it is switched off.
  • Shut down - shuts the operating system down in a controlled manner (ACPI signal). This is the normal way to switch off the server.
  • Reset (forced) - restarts immediately without shutting down the system. Only use it if the server no longer responds.
  • Stop (forced) - switches off immediately, like pulling the plug. Can lead to data loss.

You trigger a normal restart inside the system, for example with reboot.

"Power actions" menu with shut down, reset and stop
The "Power actions" menu with the server running.

Shutting down inside the system and high availability

Your server is included in the cluster's high availability. If you shut it down inside the operating system (for example with poweroff), the cluster starts it again. If the server should stay off, use Shut down in the customer area. More under High availability.

Statistics

The Statistics tab shows the performance history in four charts: CPU load, memory, network (incoming and outgoing) and disk I/O (read and write). Choose the period hour, day, week, month or year. If the disk load permanently reaches the limit of your tier, a higher disk speed is worthwhile.

Statistics tab with CPU, memory, network and disk I/O
Performance history for one day.

After cancellation

When the contract ends, the server is disconnected from the network and deleted a few days later. The date is shown as a notice on the server page. Back up your data in time. Booked external backups are kept for as many days as you had booked and are then deleted automatically. How to cancel is described under Managing and cancelling contracts.

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