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Operations & plan 3 min read

Plan and options: more resources, backup and monitoring

As your project grows, your Container Hosting grows with it. In the Plan & options tab of your project, you can see at the top how much RAM and storage you are currently using, and whether you need to upgrade.

The ‘Plan & options’ tab showing the current and higher-tier plans, as well as the ‘Options’ section
The current plan, a larger plan with its additional benefits highlighted, and the ‘Options’ section.

Upgrade to a higher-tier plan

  1. Compare your current plan with the larger plans. Additional features are highlighted in green: RAM, CPU, storage and the maximum number of containers, networks, custom ports and domains.
  2. Click Switch to ….
  3. The dialogue box shows the new price, the pro-rata amount due until the next billing date and the due date for the remaining amount.
  4. Confirm the costs and click Switch with costs.

You will receive an invoice for the pro-rata amount. The new plan will become active once payment has been received, or immediately if a payment mandate has been set up. Your containers will continue to run as normal. While the switch is awaiting payment, the tab will display a message with a link to the invoice.

Booking additional options

If you only need more in one area, book a specific option. Click Show options, select the desired tier and book. Options take effect immediately and are billed on a pro-rata basis.

  • Additional RAM - more RAM for the whole project.
  • Additional CPU - more processing power for the entire project.
  • Additional storage - more NVMe storage for volumes and images.
  • Backup - nightly backup of your volumes in a separate data centre; the tiers differ in terms of retention (Backup and snapshot).
  • Snapshots - slots for your own snapshots of your volumes.
  • Browser-based console - a command line within your containers directly in the customer area, accessible only after verification via passkey or two-factor authentication (Finding and fixing errors).
  • Monitoring - checks on your services with notifications in the event of a fault and automatic restart (Monitoring).

You can reduce or cancel options with effect from the next billing date. Until then, the change is marked as pending in the list and can be reversed.

Want a smaller plan?

In the customer area, you can only switch to larger plans. If you would like to switch to a smaller plan, please open a support ticket. Please check beforehand whether your containers and data fit into the smaller plan.

Once your contract has ended, your data will be retained for the period specified in the relevant tab. You can find everything relating to contracts, invoices and payment methods in the ‘Contracts & Orders’ category.

Will I lose data when I switch plans?
No. Your containers, volumes and settings will remain unchanged. Only the project limits increase.
When does a booked option come into effect?
Immediately after booking. The amount for the current billing period is calculated on a pro rata basis.
Which is better: a larger plan or options?
If all you need is more RAM or storage, a single option is often the better choice. If you need more containers, networks, ports or domains, the only solution is a higher-tier plan.

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