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Overview & ordering 3 min read

Ordering a cloud server: resources, term and options

You order your cloud server via the configurator in the shop. The price adjusts immediately with every change and is shown on the right in the summary.

1. Set the resources

Use the sliders to choose the number of CPU cores, the memory and the SSD storage. Next to each slider you see the surcharge per core or per GB. Limits and steps are defined by the plan.

Configurator with sliders for CPU cores, memory and SSD storage
Configure resources: cores, memory and storage can be chosen freely.

2. Choose the disk speed

The tiers Basic, Standard and Performance define how fast your disk may read and write. Higher tiers cost a surcharge on the storage price. What the tiers mean is explained in Disk speed.

3. Contract term and payment interval

You choose the contract term (for example one month or twelve months) and the payment interval. The payment interval cannot be longer than the term: with a one-month term you pay monthly, with twelve months you can also pay quarterly, half-yearly or annually. Any discount for a payment interval is shown directly on the card.

Selection of contract term and payment interval
Contract term and payment interval with the price per billing period.

4. Add the external backup

Under Additional options you choose whether and for how long your server is backed up every night to a separate backup server: no backup, or 5, 14 or 30 days back. You can also book the backup later in the customer area. Details under External backups.

Additional options with the selection for the external backup
You choose the external backup under "Additional options".

5. Check and order

The summary shows term, payment interval, resources, the selected options with surcharge and the total price. Add to cart takes you to checkout.

Order summary with resources, term, options and total price
The summary (example) - you will see the current prices in the configurator.

Operating system and access: after ordering

You define the operating system, access, SSH keys and hostname after ordering in the customer area. Only then do we set up the server - so you can decide at your leisure, and access data is never sent back and forth by email.

Note in the shop: setup in the customer area after ordering
Note in the configurator: setup follows in the customer area.

Configuration as a link

The configurator takes values from the address, for example ?cpu=2&ram=4&disk=40 (memory in GB) or ?festplatte=performance. This lets you share a configuration.

When will my server be provisioned?
After ordering, the server appears in the customer area with the note "Setup pending". As soon as you have chosen system, access and hostname there, it is usually reachable within one to two minutes. See Setting up the server.
Can I change the resources later?
Yes, you increase CPU, memory, storage and disk speed in the "Upgrade" tab of your server. See Upgrade.
How do I cancel?
Via contract management in the customer area. Read how under Managing and cancelling contracts.

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