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Upgrade & reinstallation 2 min read

Upgrade: extending CPU, memory, storage and disk speed

When your project grows, you extend the server in the Upgrade tab. From top to bottom you will find:

  • Additional options - for example book the external backup or increase its retention
  • Disk speed - change the tier
  • Individual hardware extension - increase CPU cores, memory and disk
  • where available a plan change and the upgrade history

Extending the hardware

  1. Under Individual hardware extension, click Show extension.
  2. Set the new values with the sliders. The summary shows the monthly difference, the remaining days until the next billing date and the amount due now.
  3. Confirm the order with costs. You receive a pro-rata invoice up to the next billing date; from then on the new price applies.
Individual hardware extension with sliders for CPU cores, memory and disk
Extending the hardware (example values and prices).

CPU and memory: shut down and start again

New CPU cores and more memory only take effect after you have shut down and started the server again - a simple restart (reboot) is not enough. Use Power actions > Shut down and then Start.

More storage

The disk is enlarged while the server is running. Partition and file system inside the server do not grow immediately - how to use the new space is described under Growing partition and file system. The disk can only be enlarged, not reduced. Every additional GB costs the price of your disk speed.

Changing the disk speed

Choose the new tier and click Change tier. A higher tier applies immediately after payment of the pro-rata invoice, a lower one from the next billing date (without credit). The limits apply without a restart in both cases. Details under Disk speed.

Disk speed in the Upgrade tab with the current tier
The current tier is marked (example prices).
Can I reduce resources again?
In the customer area, CPU, memory and disk can only be increased. You can choose a lower disk speed for the next billing date. For a reduction, please contact our support.
How is the upgrade billed?
Pro rata until the next billing date, then at the new price. More under Pro-rata billing.

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